"What do you really think?" I answered the question even though it felt like a trap. A few minutes later I found myself in an unexpected argument. Ever happen to you? A lot of us are on edge in this politically charged environment, and it is admirable when people fight for what they believe in.
But is being "right" worth belittling someone, or worse, making them feel unsafe with expressing their views? Here's what you can do instead to turn a heated situation into a productive conversation where both of you feel heard.